Question: Why are you limiting Group Lesson and Clinic size to 5 people?Answer:
Not only is this an effort to promote the safety of our guests, but the change also creates an improved guest experience for those in our lessons and clinics. Fewer people means more personalization, customization, and individual feedback.
Question: Are Private Lessons and Guided Experiences limited to 5 people?Answer:
Yes, Private Lessons and Guided Experiences have been, and will continue to be, for 1o to 5 people of your choosing. This provides the best experience for our guests. Question: How can I complete waivers and registration forms ahead of time?
Guests can visit the new Aspen Snowmass account portal or the newly updated Aspen Snowmass App to complete Ski & Snowboard School waivers and registration forms ahead of time. Question: How will reservations work for Ski & Snowboard School this winter?Answer:
Reservations are required for all Ski & Snowboard School products this year, including Clinics, Group Lessons, Private Lessons, and Guided Experiences. If we have to limit overall capacity, previously purchased Ski & Snowboard School products will be considered a reservation and will be prioritized, subject to inventory needing to be set below the levels of previously sold products. Aspen Snowmass has developed a pass and lift ticket plan that we believe will allow us to operate all season without additional restrictions. However, in the event that we need to address skier volume, those who have already booked lessons and secured their lift tickets will be given priority access. Lessons can be booked online at aspensnowmass.com or by calling one of our agents at 877-308-7859.Question: Will Pros be checked daily for safety reasons?Answer:
Yes, all Pros will submit a daily health assessment prior to working. Question: Will Ski & Snowboard School guests be required to have health checks prior to their lesson? Answer:
Yes, we are still working through the details of how we will manage this, but that is our intent. Question: Is childcare available this year? Answer:
This year childcare (ages 8 weeks - 4 years) at the Treehouse Kids’ Adventure Center will only be available for local residents and employees living in the valley. A seasonal agreement is required.Question: Will various groups of lessons intermingle during the day? Answer:
Lesson and Clinic guests will remain with their Pro and “cohorts” only and will not intermingle with other groups.Question: Do child lessons still include lunch? Answer:
Lunch is included in children’s Ski & Snowboard School lessons through age 12. Lunch will be supervised by our Pros and all safety measures will be followed during this time.Question: Do I need to wear a facial covering during my lesson? Answer:
Yes when indoors, in lift lines, while riding lifts, and when you are not distanced by six feet.Question: Are you still providing equipment storage and transfer with Private Lessons and Guided Experiences this year? Answer:
Yes, Private Lesson and Guided Experience guests will still be able to store and transfer their skis, snowboards, and poles to the mountain of their choice for free.
Question: Will the Snowmass Treehouse Kids’ Adventure Center and the Hideout at Buttermilk still be open for children’s group lessons? Answer:
Yes, these facilities will still serve as a homebase for ages 2.5 to 4 year old group lessons for all guests. All safety protocols will be followed.Question: What’s your cancellation policy? Answer:
All Ski & Snowboard School products changed or cancelled with at least 48 hours' notice are full refundable. + Learn More About Lessons