Hope springs eternal. The snow is soft and conditions and coverage are as good as they get. It’s time for dining on the decks, goggle tans, buttery corduroy and slush bumps. With arrival of spring, we’ve also seen improvements in infection rates and fewer restrictions under current Pitkin County health and safety guidelines. Effective Friday, March 5, the county will no longer require an affidavit or negative test prior to visiting, though it is still recommended per the CDC. It’s like a breath of fresh air. Now is the time to visit Aspen Snowmass.

Ready to ski? We have designed new operating plans and technology improvements to keep our community safe. Here’s what to expect and our top five best practices:

1. No wait and no touch tickets - Skip the ticket office and process everything you need online. Follow the steps in our online Account Portal to complete required waivers before you arrive. For ticket pickup, we can deliver to your hotel/home or you can use a QR code at contactless pickup boxes at the base of each mountain. Buying online is wise for a couple of reasons: Tickets may sell out based on demand; purchasing in advance helps you avoid that. And our call center is currently swamped, with really long wait times. Transacting online is the hassle-free way to get on the mountain. Having trouble online? Get support here.

2. Use our app as your concierge - The Aspen Snowmass App lets you check parking lot capacity and base-area crowding levels, add additional days to your lift ticket, purchase everything for your trip (lift tickets, lessons, rentals, activities, and more), order food at select on-mountain restaurants, check base area crowding levels, view trail maps, and access rewards. Despite those efforts to make things easier and more predictable, this is a COVID-affected season. Lift lines are long because we are loading at around 50 percent capacity. So get out of the base area early, stay high (in elevation) through the day, and use the app to stay ahead of the pack.

3. Sign the Pitkin County Traveler Responsibility Code - Effective Friday, March 5 Pitkin County will no longer require an affidavit or negative test prior to visiting. Instead, visitors will be asked to sign an agreement to abide by CDC guidelines when in the County, and a negative test before traveling to the area is not required, though it is still advised for all travel per the CDC. We want our community to thrive and ask guests to arrive healthy, enjoy all we have to offer, and practice the Five Commitments of Containment while here. For more information on this county policy and other Covid-19 precautions designed to keep our visitors healthy, please click here.

Additionally, Pitkin County will maintain the Public Health Order forbidding gatherings of more than 10 people from no more than 2 households. This impacts dining, lodging and carpooling is discouraged. Skiing with friends is fine, but please maintain social distancing throughout the day.

4. Wear a mask or lose your pass - Both Aspen and Snowmass have established mandatory mask zones. Masks must be worn over your nose and mouth while you are in lift lines, riding lifts, while indoors, in congested spaces, and in base-area facilities. Neoprene masks with holes in them are not acceptable. Mask wearing can be a hassle, but you can—and must—figure it out. Stop above the lift, catch your breath, then put it on over your nose and mouth, under your goggle to minimize fogging. You will hear from us and other guests if you don’t wear your mask properly.

5. Order food to go and don’t linger over lunch - We’ve adapted by adding outdoor tents and creating an online ordering system. Order from the Aspen Snowmass App in advance. When your food is ready, pickup is contactless (and still mostly organic and locally sourced). If you sit down in our restaurants or tents, please be respectful of others. Consider going into town/back to your lodging for lunch or our favorite...a chairlift pocket PB&J.

For a full list of COVID-19 operating procedures, click here.


**One last very important note: The skiing and riding is still spectacular. It’s been a year...get out there for some fresh air and let winter lift you up.

For detailed instructions and guidance on what to expect before, during, and after your trip - expand the tabs below.


Employees with face coverings
Employees with face coverings

COvid Safety Overview

Watch

Before Your Trip

Before Your Trip

Book Online Contact-Free

  • Lift Tickets - Contactless Guide to Aspen Snowmass
    Lift Tickets - Contactless Guide to Aspen Snowmass

    You can purchase lift tickets and passes, complete your order, and have your order fulfilled entirely online to minimize contact. You can even have your Aspen Card lift tickets delivered to your hotel if you purchase in advance.

    Purchase online and select from these options to pick up/deliver your Aspen Cards at checkout:


    • Deliver Aspen Cards to lodge (if you purchase at least 72 hours in advance). Select "Deliver to Lodge" at checkout.
    • Pick up Aspen Cards at contactless Pickup Boxes at the base of each mountain using a QR code. Select "Pickup" at checkout. See "Ticket Pickup" below for instructions.
    • Visit a ticket office with updated safety precautions.
    Purchase
    One more thing...

    To take full advantage of the touchless experience, please visit your account portal before your arrival to sign waivers, upload photos, and more. We'll guide you through the checklist - just log in and we'll explain the rest!

    LOG IN TO YOUR ACCOUNT PORTAL

  • Lessons - Contactless Guide to Aspen Snowmass
    Lessons - Contactless Guide to Aspen Snowmass

    Book equipment rentals online and schedule a more contactless equipment pickup at one of our 10 Four Mountain Sports locations throughout the resort. Take advantage of long-term rentals for 5 days or 30 days to minimize contact. See additional details about the experience you can expect when you arrive below.

    Book Rentals
  • Equipment Rentals - Contactless Guide to Aspen Snowmass
    Equipment Rentals - Contactless Guide to Aspen Snowmass

    You can book your ski and snowboard lessons online and skip the Ski & Snowboard School office entirely. See additional details about the experience you can expect when you arrive below.

    Book Lessons
  • Lift Tickets - Contactless Guide to Aspen Snowmass
    Lift Tickets - Contactless Guide to Aspen Snowmass

    You can purchase lift tickets and passes, complete your order, and have your order fulfilled entirely online to minimize contact. You can even have your Aspen Card lift tickets delivered to your hotel if you purchase in advance.

    Purchase online and select from these options to pick up/deliver your Aspen Cards at checkout:


    • Deliver Aspen Cards to lodge (if you purchase at least 72 hours in advance). Select "Deliver to Lodge" at checkout.
    • Pick up Aspen Cards at contactless Pickup Boxes at the base of each mountain using a QR code. Select "Pickup" at checkout. See "Ticket Pickup" below for instructions.
    • Visit a ticket office with updated safety precautions.
    Purchase
    One more thing...

    To take full advantage of the touchless experience, please visit your account portal before your arrival to sign waivers, upload photos, and more. We'll guide you through the checklist - just log in and we'll explain the rest!

    LOG IN TO YOUR ACCOUNT PORTAL

  • Lessons - Contactless Guide to Aspen Snowmass
    Lessons - Contactless Guide to Aspen Snowmass

    Book equipment rentals online and schedule a more contactless equipment pickup at one of our 10 Four Mountain Sports locations throughout the resort. Take advantage of long-term rentals for 5 days or 30 days to minimize contact. See additional details about the experience you can expect when you arrive below.

    Book Rentals
  • Equipment Rentals - Contactless Guide to Aspen Snowmass
    Equipment Rentals - Contactless Guide to Aspen Snowmass

    You can book your ski and snowboard lessons online and skip the Ski & Snowboard School office entirely. See additional details about the experience you can expect when you arrive below.

    Book Lessons

Know Before You Go

  • If you are traveling to our mountains by car, you can visit the Aspen Snowmass App to check whether your desired parking lot is open or full. Download the Aspen Snowmass App today.
    When sharing a ride or carpooling, Please be thoughtful and travel with people already within your group and/or wear masks.
    Download the App
  • As of February 1, Pitkin County is moving to the less restrictive Orange-level Covid-19 restrictions, reopening indoor dining.

    We’ve adapted by adding outdoor tents and creating an online ordering system. Order from the Aspen Snowmass App in advance. When your food is ready, pickup is contactless (and still mostly organic and locally sourced). If you sit down in our restaurants or tents, please be respectful of others. Consider going into town/back to your lodging for lunch or our favorite...a chairlift pocket PB&J.


    More detail can be found below in the “On The Slopes” section.
    Download the App
  • If you are traveling to our mountains by car, you can visit the Aspen Snowmass App to check whether your desired parking lot is open or full. Download the Aspen Snowmass App today.
    When sharing a ride or carpooling, Please be thoughtful and travel with people already within your group and/or wear masks.
    Download the App
  • As of February 1, Pitkin County is moving to the less restrictive Orange-level Covid-19 restrictions, reopening indoor dining.

    We’ve adapted by adding outdoor tents and creating an online ordering system. Order from the Aspen Snowmass App in advance. When your food is ready, pickup is contactless (and still mostly organic and locally sourced). If you sit down in our restaurants or tents, please be respectful of others. Consider going into town/back to your lodging for lunch or our favorite...a chairlift pocket PB&J.


    More detail can be found below in the “On The Slopes” section.
    Download the App

While You Are Here

While You Are Here

Getting Here & Getting Around

  • While the free inner-mountain skier shuttles operated by our partners at RFTA will still be running, capacity limits on buses will be reduced based on health guidelines. Plans for Town of Snowmass Village shuttles are still being determined. Aspen Snowmass will continue to operate the daily Highlands to Buttermilk shuttle at a reduced capacity. High Mountain Taxi and rideshare services will also be in-service based on availability and local/state regulations.

    RFTA is working hard to keep riders and employees safe and have implemented the changes below.

    • Following public health guidelines from the CDC, Colorado State and Local Health Departments, including capacity limits onboard buses
    • Requiring face coverings onboard buses at all times, handing out masks/face coverings onboard when passengers do not have them
    • Keeping and maintaining hand sanitizer dispensers on buses
    • Cleaning and disinfecting (fogging) buses 1-2 times a day
    • Cleaning and disinfecting bus stops, transit facilities and administrative offices frequently

    Learn more
  • Want to avoid airports and public transportation? This is the perfect time to take that road trip you’ve been dreaming of to enjoy independence and social distancing during your visit to Aspen Snowmass.

    We anticipate our parking lots to be busier than ever this season. Our teams will be looking to add parking options at several locations. The Aspen Snowmass App and website will provide the latest information on daily parking availability and status, be sure to download the App before you head to the mountain.

    Know Before You Go: If you are traveling to our mountains by car, you can visit the Aspen Snowmass App to check whether your desired parking lot is open or full.
    Download the App
  • Private car rentals are an alternative option for additional privacy and safety as you travel around the Aspen Snowmass area.

    Know Before You Go: If you are traveling to our mountains by car, you can visit the Aspen Snowmass App to check whether your desired parking lot is open or full.
    Download the App
  • While the free inner-mountain skier shuttles operated by our partners at RFTA will still be running, capacity limits on buses will be reduced based on health guidelines. Plans for Town of Snowmass Village shuttles are still being determined. Aspen Snowmass will continue to operate the daily Highlands to Buttermilk shuttle at a reduced capacity. High Mountain Taxi and rideshare services will also be in-service based on availability and local/state regulations.

    RFTA is working hard to keep riders and employees safe and have implemented the changes below.

    • Following public health guidelines from the CDC, Colorado State and Local Health Departments, including capacity limits onboard buses
    • Requiring face coverings onboard buses at all times, handing out masks/face coverings onboard when passengers do not have them
    • Keeping and maintaining hand sanitizer dispensers on buses
    • Cleaning and disinfecting (fogging) buses 1-2 times a day
    • Cleaning and disinfecting bus stops, transit facilities and administrative offices frequently

    Learn more
  • Want to avoid airports and public transportation? This is the perfect time to take that road trip you’ve been dreaming of to enjoy independence and social distancing during your visit to Aspen Snowmass.

    We anticipate our parking lots to be busier than ever this season. Our teams will be looking to add parking options at several locations. The Aspen Snowmass App and website will provide the latest information on daily parking availability and status, be sure to download the App before you head to the mountain.

    Know Before You Go: If you are traveling to our mountains by car, you can visit the Aspen Snowmass App to check whether your desired parking lot is open or full.
    Download the App
  • Private car rentals are an alternative option for additional privacy and safety as you travel around the Aspen Snowmass area.

    Know Before You Go: If you are traveling to our mountains by car, you can visit the Aspen Snowmass App to check whether your desired parking lot is open or full.
    Download the App

Arriving at the Resort

  • Arriving in Aspen
    Pitkin County has launched a Visitor Affidavit program asking all visitors to sign an affidavit stating they have tested negative within 72 hours of traveling here, that they are symptom-free and that they acknowledge the county's 5 commitments of containment. This process will rely on people being honest and taking responsibility in order to help us maintain a healthy community and keep the resort and the towns open. Please visit Pitkin County's website for further details as they are finalized.

    Loading Gondolas & Chairlifts

    Gondolas and chairlifts can load with families and groups that are comfortable together, within limits. You will not be required to board a gondola or a chairlift with someone you are not comfortable riding with. During peak times, we will try to accommodate your request but you may have to wait while we work through the long lines. With groups that are not family units or ‘together’ we will have at least one empty seat between all unrelated parties.


    Ticket Offices
    We will operate our ticket offices with strict adherence to state and county health mandates. This means a limit on the number of people allowed in indoor spaces, appropriate social distancing in the ticket offices, face coverings for guests and employees, plexiglass barriers and increased cleaning. We promise, we will be smiling behind our masks.
    Operating Procedures
  • Access everything you need to manage your trip, redeem rewards, and stay on top of your on-mountain experience with the Aspen Snowmass App. Spend more time on the slopes and less time in the ticket office with our new and improved features. Just download and login!
    Download the App
    Preview of the Aspen Snowmass App
    Preview of the Aspen Snowmass App

    We have launched a new Base Area Crowding (BAC) feature on the Aspen Snowmass app that allows you to see when our mountain access points are busy and plan your day accordingly. This feature will allow you to find the quickest and safest way to access our mountains each day.

    Green means go. The green indicator means the base area is lightly trafficked and you can get on the slopes quickly. Yellow means flow. When the indicator is yellow this means the base area is at normal daytime crowding levels. Red, well enough said. When the indicator is red, you might want to find another base area, choose another mountain, or kick back and wait a bit.

    This new feature, along with the parking feature, contactless pick up boxes, QR codes, mobile food ordering and ability to reload lift tickets on the App will allow you to have the safest and most expeditious access and experience possible.



  • When you arrive, if you opted to collect your lift tickets from our Pickup Box, you can follow these steps to print:

    Lift Tickets:
    1. Open up the Aspen Snowmass App to access your QR code
    2. Scan it at our contactless Pickup Boxes located at the base of each mountain
    3. Your lift ticket(s) will print automatically.
    Passes:
    1. Visit the Account Portal. You must complete your necessary waivers and upload a pass photo.
    2. You will receive a confirmation email after waivers and photos are complete. This is where you will find your QR code. You will also find your QR code inside the Aspen Snowmass App. Please Note: this may take up to 24 hours to process.
    3. Scan the QR code at one of the contactless Pickup Boxes. Pickup Boxes are available 24 hours a day and locations are listed below.
    4. Your pass(es) will print automatically.
    If you would prefer the guidance of our staff, our ticket offices will be open to assist you with updated safety precautions including required masks, plexi-glass barriers, and more.
    Download the App
  • Arriving in Aspen
    Pitkin County has launched a Visitor Affidavit program asking all visitors to sign an affidavit stating they have tested negative within 72 hours of traveling here, that they are symptom-free and that they acknowledge the county's 5 commitments of containment. This process will rely on people being honest and taking responsibility in order to help us maintain a healthy community and keep the resort and the towns open. Please visit Pitkin County's website for further details as they are finalized.

    Loading Gondolas & Chairlifts

    Gondolas and chairlifts can load with families and groups that are comfortable together, within limits. You will not be required to board a gondola or a chairlift with someone you are not comfortable riding with. During peak times, we will try to accommodate your request but you may have to wait while we work through the long lines. With groups that are not family units or ‘together’ we will have at least one empty seat between all unrelated parties.


    Ticket Offices
    We will operate our ticket offices with strict adherence to state and county health mandates. This means a limit on the number of people allowed in indoor spaces, appropriate social distancing in the ticket offices, face coverings for guests and employees, plexiglass barriers and increased cleaning. We promise, we will be smiling behind our masks.
    Operating Procedures
  • Access everything you need to manage your trip, redeem rewards, and stay on top of your on-mountain experience with the Aspen Snowmass App. Spend more time on the slopes and less time in the ticket office with our new and improved features. Just download and login!
    Download the App
    Preview of the Aspen Snowmass App
    Preview of the Aspen Snowmass App

    We have launched a new Base Area Crowding (BAC) feature on the Aspen Snowmass app that allows you to see when our mountain access points are busy and plan your day accordingly. This feature will allow you to find the quickest and safest way to access our mountains each day.

    Green means go. The green indicator means the base area is lightly trafficked and you can get on the slopes quickly. Yellow means flow. When the indicator is yellow this means the base area is at normal daytime crowding levels. Red, well enough said. When the indicator is red, you might want to find another base area, choose another mountain, or kick back and wait a bit.

    This new feature, along with the parking feature, contactless pick up boxes, QR codes, mobile food ordering and ability to reload lift tickets on the App will allow you to have the safest and most expeditious access and experience possible.



  • When you arrive, if you opted to collect your lift tickets from our Pickup Box, you can follow these steps to print:

    Lift Tickets:
    1. Open up the Aspen Snowmass App to access your QR code
    2. Scan it at our contactless Pickup Boxes located at the base of each mountain
    3. Your lift ticket(s) will print automatically.
    Passes:
    1. Visit the Account Portal. You must complete your necessary waivers and upload a pass photo.
    2. You will receive a confirmation email after waivers and photos are complete. This is where you will find your QR code. You will also find your QR code inside the Aspen Snowmass App. Please Note: this may take up to 24 hours to process.
    3. Scan the QR code at one of the contactless Pickup Boxes. Pickup Boxes are available 24 hours a day and locations are listed below.
    4. Your pass(es) will print automatically.
    If you would prefer the guidance of our staff, our ticket offices will be open to assist you with updated safety precautions including required masks, plexi-glass barriers, and more.
    Download the App

Pickup Boxes

  • While keeping safety at the forefront, Four Mountain Sports will continue to offer you the many benefits it is known for, including the only rental shop with locations at the base of all four of our mountains, free ski storage, and free ski transfer to the mountain of your choice. Alongside safety, we are also here to help make your rental process as fluid as possible. With the new ‘Skip A Day’ rental policy and virtual queuing available from your mobile device, you, your family and your friends will be able to get the gear you need more efficiently than ever.

    In order to maximize safety and also make your rental process as seamless as possible, this year Four Mountain Sports introduces a new “Skip A Day” rental policy. If you purchase 4-or-more days of rentals you can take a day off without having to return your equipment or pay for the day you aren’t skiing. This enables you to rent longer without having to visit a rental shop multiple times during your stay.

    Outdoor tents will be erected for returns at select rental locations and a new virtual queuing system will be implemented. This will allow you to use your mobile device to scan a code to place yourself next in line for ski or snowboard rentals.

    The teams will be implementing new concepts during the rental process with the goal of minimizing contact with our boot fitters and ski technicians. This all means a smoother time getting your gear set up so that you can get to the good stuff faster. Powder turns, groomer runs, bump turns here you come.

    Pro Tip...

    Headed to the mountain? Save time and get in line in advance! You're free to roam while you wait and we will text your mobile device when you're next up in line. Select your location and join the line here.
  • Our ski and snowboard pros will still be offering the same acclaimed services, insider intel and commitment to take your skills to the next level, now with new safety measures in place. All group ski lessons will be capped at five people and will require a reservation. Alternative meeting locations that maximize distancing will be implemented. The Ski & Snowboard School staff will be managing the child/teen check-in process for all group lessons to ensure safety. Also, each day our ski and snowboard pros will check-in via a mobile pro health screening, ensuring both the welfare of you and your pro. Childcare out of the Treehouse Kids’ Adventure Center will be available for local residents, employees and those who are living in the Valley for the entire season. Due to limited space and to increase safety for all, we will not be offering childcare to children 3 ½ and under for short term visitors.

    Guests can complete required forms in the Account Portal before arriving in order to unlock a more contactless and faster dropoff at Treehouse and Hideout.
  • While keeping safety at the forefront, Four Mountain Sports will continue to offer you the many benefits it is known for, including the only rental shop with locations at the base of all four of our mountains, free ski storage, and free ski transfer to the mountain of your choice. Alongside safety, we are also here to help make your rental process as fluid as possible. With the new ‘Skip A Day’ rental policy and virtual queuing available from your mobile device, you, your family and your friends will be able to get the gear you need more efficiently than ever.

    In order to maximize safety and also make your rental process as seamless as possible, this year Four Mountain Sports introduces a new “Skip A Day” rental policy. If you purchase 4-or-more days of rentals you can take a day off without having to return your equipment or pay for the day you aren’t skiing. This enables you to rent longer without having to visit a rental shop multiple times during your stay.

    Outdoor tents will be erected for returns at select rental locations and a new virtual queuing system will be implemented. This will allow you to use your mobile device to scan a code to place yourself next in line for ski or snowboard rentals.

    The teams will be implementing new concepts during the rental process with the goal of minimizing contact with our boot fitters and ski technicians. This all means a smoother time getting your gear set up so that you can get to the good stuff faster. Powder turns, groomer runs, bump turns here you come.

    Pro Tip...

    Headed to the mountain? Save time and get in line in advance! You're free to roam while you wait and we will text your mobile device when you're next up in line. Select your location and join the line here.
  • Our ski and snowboard pros will still be offering the same acclaimed services, insider intel and commitment to take your skills to the next level, now with new safety measures in place. All group ski lessons will be capped at five people and will require a reservation. Alternative meeting locations that maximize distancing will be implemented. The Ski & Snowboard School staff will be managing the child/teen check-in process for all group lessons to ensure safety. Also, each day our ski and snowboard pros will check-in via a mobile pro health screening, ensuring both the welfare of you and your pro. Childcare out of the Treehouse Kids’ Adventure Center will be available for local residents, employees and those who are living in the Valley for the entire season. Due to limited space and to increase safety for all, we will not be offering childcare to children 3 ½ and under for short term visitors.

    Guests can complete required forms in the Account Portal before arriving in order to unlock a more contactless and faster dropoff at Treehouse and Hideout.

On the Slopes

  • Updated Operations For Your Safety
    Thankfully, social distancing is a natural part of a life lived outside. We’re also putting in place procedures that will keep our guests, employees, and community safe and healthy.

    When loading gondolas and chairlifts this winter, safety will take precedence. Lift queues will be spaced at distanced intervals with face coverings a requirement when loading, unloading and riding a chairlift or gondola.

    Gondolas and chairlifts can load with families and groups that are comfortable together, within limits. You will not be required to board a gondola or a chairlift with someone you are not comfortable riding with. During peak times, we will try to accommodate your request but you may have to wait while we work through the long lines. With groups that are not family units or ‘together’ we will have at least one empty seat between all unrelated parties.

    Additionally, Pitkin County has initiated a Public Health Order forbidding gatherings of people who do not live in the same household. This impacts dining, lodging and traveling within the resort. Currently, lodging reservations made prior to December 22 may be shared by two households, up to 10 people. Reservations made after may only be shared with those who already live together until further notice. All health and safety regulations are subject to change without notice. Please find the latest information here to learn more.

    At Aspen Highlands, the Highland Bowl snowcat will not operate this winter. Just think of it as some extra social distance and get ready to earn your Bowl turns!

    We will operate our ticket offices with strict adherence to state and county health mandates. This means limits on the number of people allowed in indoor spaces, appropriate social distancing in the ticket offices, face coverings for guests and employees, plexiglass barriers and increased cleaning. We promise, we will be smiling behind our masks.

    This year, there will be a new digital process for Chamber vouchers and passes, and season passes will be delivered by mail.

    See a full list of our updated operating procedures here.
  • Order Online - Contactless Guide to Aspen Snowmass
    Order Online - Contactless Guide to Aspen Snowmass

    Ready for a hot meal and a warm beverage?

    Order Online
    Skip the line and order your meal online to enjoy contactless pickup at our on-mountain restaurants. You can order online here or from the Aspen Snowmass App in the comfort of your gondola, while you’re putting on your ski boots, or anywhere else with WiFi access. Be sure to access our free wifi, "Aspen Snowmass Guest", on your mobile device for the best experience.

    *Online ordering does not guarantee a seat


    Download the App
    Table Dining Contactless - Aspen Snowmass
    Table Dining Contactless - Aspen Snowmass

    Outdoor Seating
    Outdoor seating will be available for those bluebird days on the patio you've been craving

    Tent Seating
    Additional seating will be created this year in outdoor, enclosed, heated tents to provide ample space for your group to safely enjoy your meal. Ullrhof, Elk Camp, and the new High Alpine at Snowmass, Merry-Go-Round at Aspen Highlands and the Sundeck at Aspen Mountain, we will be adding tented and heated seating.

    Limited Indoor Seating
    Indoor seating will be available at 50% capacity at on-mountain restaurants.


  • Updated Operations For Your Safety
    Thankfully, social distancing is a natural part of a life lived outside. We’re also putting in place procedures that will keep our guests, employees, and community safe and healthy.

    When loading gondolas and chairlifts this winter, safety will take precedence. Lift queues will be spaced at distanced intervals with face coverings a requirement when loading, unloading and riding a chairlift or gondola.

    Gondolas and chairlifts can load with families and groups that are comfortable together, within limits. You will not be required to board a gondola or a chairlift with someone you are not comfortable riding with. During peak times, we will try to accommodate your request but you may have to wait while we work through the long lines. With groups that are not family units or ‘together’ we will have at least one empty seat between all unrelated parties.

    Additionally, Pitkin County has initiated a Public Health Order forbidding gatherings of people who do not live in the same household. This impacts dining, lodging and traveling within the resort. Currently, lodging reservations made prior to December 22 may be shared by two households, up to 10 people. Reservations made after may only be shared with those who already live together until further notice. All health and safety regulations are subject to change without notice. Please find the latest information here to learn more.

    At Aspen Highlands, the Highland Bowl snowcat will not operate this winter. Just think of it as some extra social distance and get ready to earn your Bowl turns!

    We will operate our ticket offices with strict adherence to state and county health mandates. This means limits on the number of people allowed in indoor spaces, appropriate social distancing in the ticket offices, face coverings for guests and employees, plexiglass barriers and increased cleaning. We promise, we will be smiling behind our masks.

    This year, there will be a new digital process for Chamber vouchers and passes, and season passes will be delivered by mail.

    See a full list of our updated operating procedures here.
  • Order Online - Contactless Guide to Aspen Snowmass
    Order Online - Contactless Guide to Aspen Snowmass

    Ready for a hot meal and a warm beverage?

    Order Online
    Skip the line and order your meal online to enjoy contactless pickup at our on-mountain restaurants. You can order online here or from the Aspen Snowmass App in the comfort of your gondola, while you’re putting on your ski boots, or anywhere else with WiFi access. Be sure to access our free wifi, "Aspen Snowmass Guest", on your mobile device for the best experience.

    *Online ordering does not guarantee a seat


    Download the App
    Table Dining Contactless - Aspen Snowmass
    Table Dining Contactless - Aspen Snowmass

    Outdoor Seating
    Outdoor seating will be available for those bluebird days on the patio you've been craving

    Tent Seating
    Additional seating will be created this year in outdoor, enclosed, heated tents to provide ample space for your group to safely enjoy your meal. Ullrhof, Elk Camp, and the new High Alpine at Snowmass, Merry-Go-Round at Aspen Highlands and the Sundeck at Aspen Mountain, we will be adding tented and heated seating.

    Limited Indoor Seating
    Indoor seating will be available at 50% capacity at on-mountain restaurants.


Frequently Asked Questions (FAQs)

  • Question: What are the 2020 - 2021 Season Dates?
    Answer:
    We’ll open Snowmass and Aspen Mountain for the season on November 26, 2020. With safety precautions in place we are planning to be open through April 25, 2021.
    • Snowmass: November 26, 2020 - April 25, 2021
    • Aspen Mountain: November 26, 2020 - April 18, 2021
    • Aspen Highlands: December 18, 2020 - April 4, 2021
    • Buttermilk: December 18, 2020 - April 4, 2021
    Question: Will I have to wear a mask?
    Answer:
    Yes, we will be asking all guests to wear a mask in our base areas, when loading and unloading gondolas or chairlifts, at our restaurant locations when not eating, and additional public spaces. Neoprene masks with holes in them are not acceptable. Please click here to review detailed operating procedures for winter prior to your trip.

    Question: Can I still visit a ticket office if I want to?
    Answer:
    If you would prefer the guidance of our staff, our ticket offices will be open to assist you with updated safety precautions including required masks, plexi-glass barriers, and more.

    Question: Will you require reservations?
    Answer: We're currently not requiring reservations for Aspen Snowmass passholders with the exception of Ikon Passholders. Passholders can access the mountains as their pass allows and pre-purchased lift tickets allow access for the days purchased. Ikon Passholders must continue to make reservations to ski at the four mountains of Aspen Snowmass through ikonpass.com ahead of time. We will monitor lift ticket inventory and may sell out on certain days. If we are shut down, if you do not get on the mountain, or if you cancel your trip for any reason, your completely unused lift tickets will be refunded back to your original form of payment. + Learn More

    In addition, Weekday, 7-Pack, Classic and Club Escape Passholders may purchase discounted extension days, during blackout periods, if you do not wish to use a day on your pass, or if you have already used the number of allotted days on your pass. Extension days must be purchased for the date they will be used, and may be purchased online, by phone or in person. Or you can sign up for direct-to-lift access at any ticket office and your credit card will automatically be charged your discounted rate when you scan through the gate. + Learn More

    Question:
    If you do require reservations, how will I know?
    Answer: We will continue to communicate through targeted emails, via our website and through social media platforms. You may join our email list below to ensure you are receiving communications in a timely manner to better prepare for your trip.
  • Question: Why are you limiting Group Lesson and Clinic size to 5 people?
    Answer: Not only is this an effort to promote the safety of our guests, but the change also creates an improved guest experience for those in our lessons and clinics. Fewer people means more personalization, customization, and individual feedback.

    Question: Are Private Lessons and Guided Experiences limited to 5 people?
    Answer: Yes, Private Lessons and Guided Experiences have been, and will continue to be, for 1o to 5 people of your choosing. This provides the best experience for our guests.

    Question: How can I complete waivers and registration forms ahead of time?
    Answer: Guests can visit the new Aspen Snowmass account portal or the newly updated Aspen Snowmass App to complete Ski & Snowboard School waivers and registration forms ahead of time.

    Question: How will reservations work for Ski & Snowboard School this winter?
    Answer: Reservations are required for all Ski & Snowboard School products this year, including Clinics, Group Lessons, Private Lessons, and Guided Experiences. If we have to limit overall capacity, previously purchased Ski & Snowboard School products will be considered a reservation and will be prioritized, subject to inventory needing to be set below the levels of previously sold products. Aspen Snowmass has developed a pass and lift ticket plan that we believe will allow us to operate all season without additional restrictions. However, in the event that we need to address skier volume, those who have already booked lessons and secured their lift tickets will be given priority access. Lessons can be booked online at aspensnowmass.com or by calling one of our agents at 877-308-7859.

    Question: Will Pros be checked daily for safety reasons?
    Answer: Yes, all Pros will submit a daily health assessment prior to working.

    Question: Will Ski & Snowboard School guests be required to have health checks prior to their lesson?
    Answer: Yes, we are still working through the details of how we will manage this, but that is our intent.

    Question: Is childcare available this year?
    Answer: This year childcare (ages 8 weeks - 4 years) at the Treehouse Kids’ Adventure Center will only be available for local residents and employees living in the valley. A seasonal agreement is required.

    Question: Will various groups of lessons intermingle during the day?
    Answer: Lesson and Clinic guests will remain with their Pro and “cohorts” only and will not intermingle with other groups.

    Question: Do child lessons still include lunch?
    Answer: Lunch is included in children’s Ski & Snowboard School lessons through age 12. Lunch will be supervised by our Pros and all safety measures will be followed during this time.

    Question: Do I need to wear a facial covering during my lesson?
    Answer: Yes when indoors, in lift lines, while riding lifts, and when you are not distanced by six feet.

    Question: Are you still providing equipment storage and transfer with Private Lessons and Guided Experiences this year?
    Answer: Yes, Private Lesson and Guided Experience guests will still be able to store and transfer their skis, snowboards, and poles to the mountain of their choice for free.

    Question: Will the Snowmass Treehouse Kids’ Adventure Center and the Hideout at Buttermilk still be open for children’s group lessons?
    Answer: Yes, these facilities will still serve as a homebase for ages 2.5 to 4 year old group lessons for all guests. All safety protocols will be followed.

    Question: What’s your cancellation policy?
    Answer: All Ski & Snowboard School products changed or cancelled with at least 48 hours' notice are full refundable.


    + Learn More About Lessons
  • Question: What does the new Skip A Day policy mean?
    Answer: We are looking to keep both our valued guests and employees safe by limiting the time you spend in our rental shops. We are therefore offering a complimentary skip a day to guests renting equipment from Four Mountain Sports for a duration of 4 or more days. If you take a day off from the slopes you will not have to return your equipment and re-rent it thanks to your complimentary Skip A Day. To take advantage of this offer you will simply present your Aspen Card when returning your equipment so our rental teams can validate your day off from skiing or riding.

    Question: What new processes will be in place to minimize contact and promote safety?
    Answer: Four Mountain Sports is committed to the safety of our guests and employees. Capacity will be limited at all store locations and face coverings will be required for anyone entering our stores (including employees). In addition, sanitizer will be provided at all touchpoints and equipment will be sanitized prior to rental and at the time of return.

    Question: Will there be personal storage options in your stores this year?
    Answer: Unfortunately we will not be allowing customers to store their personal belongings in stores this year. There will be limited day-use locker space at select locations that customers can purchase. Additionally, we encourage our guests to pick up their rental equipment after 2pm the day before you want to hit the slopes so you can leave from the comfort of your residence the next day.

    + Learn More About Ski & Snowboard Rentals
  • Question: What are the 2020 - 2021 Season Dates?
    Answer:
    We’ll open Snowmass and Aspen Mountain for the season on November 26, 2020. With safety precautions in place we are planning to be open through April 25, 2021.
    • Snowmass: November 26, 2020 - April 25, 2021
    • Aspen Mountain: November 26, 2020 - April 18, 2021
    • Aspen Highlands: December 18, 2020 - April 4, 2021
    • Buttermilk: December 18, 2020 - April 4, 2021
    Question: Will I have to wear a mask?
    Answer:
    Yes, we will be asking all guests to wear a mask in our base areas, when loading and unloading gondolas or chairlifts, at our restaurant locations when not eating, and additional public spaces. Neoprene masks with holes in them are not acceptable. Please click here to review detailed operating procedures for winter prior to your trip.

    Question: Can I still visit a ticket office if I want to?
    Answer:
    If you would prefer the guidance of our staff, our ticket offices will be open to assist you with updated safety precautions including required masks, plexi-glass barriers, and more.

    Question: Will you require reservations?
    Answer: We're currently not requiring reservations for Aspen Snowmass passholders with the exception of Ikon Passholders. Passholders can access the mountains as their pass allows and pre-purchased lift tickets allow access for the days purchased. Ikon Passholders must continue to make reservations to ski at the four mountains of Aspen Snowmass through ikonpass.com ahead of time. We will monitor lift ticket inventory and may sell out on certain days. If we are shut down, if you do not get on the mountain, or if you cancel your trip for any reason, your completely unused lift tickets will be refunded back to your original form of payment. + Learn More

    In addition, Weekday, 7-Pack, Classic and Club Escape Passholders may purchase discounted extension days, during blackout periods, if you do not wish to use a day on your pass, or if you have already used the number of allotted days on your pass. Extension days must be purchased for the date they will be used, and may be purchased online, by phone or in person. Or you can sign up for direct-to-lift access at any ticket office and your credit card will automatically be charged your discounted rate when you scan through the gate. + Learn More

    Question:
    If you do require reservations, how will I know?
    Answer: We will continue to communicate through targeted emails, via our website and through social media platforms. You may join our email list below to ensure you are receiving communications in a timely manner to better prepare for your trip.
  • Question: Why are you limiting Group Lesson and Clinic size to 5 people?
    Answer: Not only is this an effort to promote the safety of our guests, but the change also creates an improved guest experience for those in our lessons and clinics. Fewer people means more personalization, customization, and individual feedback.

    Question: Are Private Lessons and Guided Experiences limited to 5 people?
    Answer: Yes, Private Lessons and Guided Experiences have been, and will continue to be, for 1o to 5 people of your choosing. This provides the best experience for our guests.

    Question: How can I complete waivers and registration forms ahead of time?
    Answer: Guests can visit the new Aspen Snowmass account portal or the newly updated Aspen Snowmass App to complete Ski & Snowboard School waivers and registration forms ahead of time.

    Question: How will reservations work for Ski & Snowboard School this winter?
    Answer: Reservations are required for all Ski & Snowboard School products this year, including Clinics, Group Lessons, Private Lessons, and Guided Experiences. If we have to limit overall capacity, previously purchased Ski & Snowboard School products will be considered a reservation and will be prioritized, subject to inventory needing to be set below the levels of previously sold products. Aspen Snowmass has developed a pass and lift ticket plan that we believe will allow us to operate all season without additional restrictions. However, in the event that we need to address skier volume, those who have already booked lessons and secured their lift tickets will be given priority access. Lessons can be booked online at aspensnowmass.com or by calling one of our agents at 877-308-7859.

    Question: Will Pros be checked daily for safety reasons?
    Answer: Yes, all Pros will submit a daily health assessment prior to working.

    Question: Will Ski & Snowboard School guests be required to have health checks prior to their lesson?
    Answer: Yes, we are still working through the details of how we will manage this, but that is our intent.

    Question: Is childcare available this year?
    Answer: This year childcare (ages 8 weeks - 4 years) at the Treehouse Kids’ Adventure Center will only be available for local residents and employees living in the valley. A seasonal agreement is required.

    Question: Will various groups of lessons intermingle during the day?
    Answer: Lesson and Clinic guests will remain with their Pro and “cohorts” only and will not intermingle with other groups.

    Question: Do child lessons still include lunch?
    Answer: Lunch is included in children’s Ski & Snowboard School lessons through age 12. Lunch will be supervised by our Pros and all safety measures will be followed during this time.

    Question: Do I need to wear a facial covering during my lesson?
    Answer: Yes when indoors, in lift lines, while riding lifts, and when you are not distanced by six feet.

    Question: Are you still providing equipment storage and transfer with Private Lessons and Guided Experiences this year?
    Answer: Yes, Private Lesson and Guided Experience guests will still be able to store and transfer their skis, snowboards, and poles to the mountain of their choice for free.

    Question: Will the Snowmass Treehouse Kids’ Adventure Center and the Hideout at Buttermilk still be open for children’s group lessons?
    Answer: Yes, these facilities will still serve as a homebase for ages 2.5 to 4 year old group lessons for all guests. All safety protocols will be followed.

    Question: What’s your cancellation policy?
    Answer: All Ski & Snowboard School products changed or cancelled with at least 48 hours' notice are full refundable.


    + Learn More About Lessons
  • Question: What does the new Skip A Day policy mean?
    Answer: We are looking to keep both our valued guests and employees safe by limiting the time you spend in our rental shops. We are therefore offering a complimentary skip a day to guests renting equipment from Four Mountain Sports for a duration of 4 or more days. If you take a day off from the slopes you will not have to return your equipment and re-rent it thanks to your complimentary Skip A Day. To take advantage of this offer you will simply present your Aspen Card when returning your equipment so our rental teams can validate your day off from skiing or riding.

    Question: What new processes will be in place to minimize contact and promote safety?
    Answer: Four Mountain Sports is committed to the safety of our guests and employees. Capacity will be limited at all store locations and face coverings will be required for anyone entering our stores (including employees). In addition, sanitizer will be provided at all touchpoints and equipment will be sanitized prior to rental and at the time of return.

    Question: Will there be personal storage options in your stores this year?
    Answer: Unfortunately we will not be allowing customers to store their personal belongings in stores this year. There will be limited day-use locker space at select locations that customers can purchase. Additionally, we encourage our guests to pick up their rental equipment after 2pm the day before you want to hit the slopes so you can leave from the comfort of your residence the next day.

    + Learn More About Ski & Snowboard Rentals

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