Account Login

A view at dawn of Aspen Highlands, Pyramid Peak and Buttermilk

Question: How do I sign in on shop.aspensnowmass.com?
Answer:

Returning Customers: If you have ever purchased a product at Aspen Snowmass OR if you have ever signed in to the Aspen Snowmass App, then you already have an account!

If you have signed in online before and remember your username and password
  1. Navigate to the "Sign In" section
  2. Enter your email and select "Continue". If you don't remember which email you used with your account, you may enter your Aspen Card ID located on the front of your Aspen Card (what we like to call your lift ticket or season pass).
  3. Enter your password and select "Continue"
If you don't remember your password
  1. Enter your email or Aspen Card ID on the Sign In form. If you don't remember which email you used with your account, you may enter your Aspen Card ID located on the front of your Aspen Card (what we like to call your lift ticket or season pass).
  2. Use the reset password link in the 2nd step of the Sign In process. You will receive an email with instructions on resetting your password. Once you have completed that process you will be returned to the Shop.
If you've never signed in online before, you should click "Create an Account".

  1. Navigate to the "Sign In" section
  2. Select "Create an Account"at the top of the Sign In form
  3. Enter first name, last name, phone number, email address, your date of birth*, postal code, and a password
  4. Click "Create". If an account matching your personal information is found, you will receive instructions on how to create a username and password to claim that account.

New Customers: If you have not purchased a product at Aspen Snowmass AND you have never signed in to the Aspen Snowmass App, then you should click "Create An Account".
  1. Navigate to the "Sign In" section
  2. Select "Create An Account"at the top of the Sign In form
  3. Enter first name, last name, phone number, email address, your date of birth*, postal code, and a password
  4. Click "Create An Account"
  5. You will receive an email confirmation with details on how to sign in
*You must enter an accurate birth date. This date of birth may be used to qualify or disqualify you for certain passes or activities in the future.

Question: I'm trying to see my account history or sign waivers. I clicked "create an account" on shop.aspensnowmass.com but I don't see the products I purchased. Why?
Answer: You may be looking for your Account Portal instead.

  1. Navigate to account.aspensnowmass.com
  2. If you are not already signed in, you will go through the same sign in process as in the Shop (see How do I sign in on shop.aspensnowmass.com above for help)

Still Need Assistance?

Call Us

Hours: 9:00 AM - 4:00 PM MST Monday - Friday

1-877-AT-ASPEN (877-282-7736)

Email Us

contactus@aspensnowmass.com