If you've never logged in online before or don't remember your username and password, you should click "Find My Account".
- Navigate to the "Sign In" section
- Select "Find My Account" in the bottom right
- Enter first name, last name, and email and select "Send Code"
- You will receive an email confirmation with details on how to login
New Customers: If you have not purchased a product at Aspen Snowmass AND you have never logged in to the Aspen Snowmass App, then you should click "Create An Account".
- Navigate to the "Sign In" section
- Select "Create An Account" in the bottom right
- Enter first name, last name, phone number, email address, your date of birth*, and a password.
- Select "Create An Account"
- You will receive an email confirmation with details on how to login
*You must enter an accurate birth date. This date of birth may be used to qualify or disqualify you for certain passes or activities in the future.
Question: I'm trying to see my account history or sign waivers. I clicked "create an account" on shop.aspensnowmass.com but I don't see the products I purchased. Why?
Answer: You may be looking for your
Account Portal instead.
- Navigate to account.aspensnowmass.com
- Enter your username and password (the same you use to login to shop.aspensnowmass.com), then select "Login"
Question: I'm trying to purchase extension days. I clicked "create an account" on shop.aspensnowmass.com but I don't see the products I purchased. Why?
Answer: If you have ever purchased a product at Aspen Snowmass OR if you have ever logged in to the Aspen Snowmass App, then you already had an account with us prior to creating a new account. Sorry for the confusion! To locate your products, you should follow these steps:
- Log out
- Navigate to the "Sign In" section
- Select "Find My Account" in the bottom right
- Enter first name, last name, and email and select "Send Code"
- You will receive an email confirmation with details on how to login
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