FREQUENTLY ASKED QUESTIONS

Updated on June 16, 2020

Sweet days await us. Claim next season's adventure today. For more details on Ikon renewals please visit www.ikonpass.com.
Question: What is the Ikon Pass?
Answer:
Explore, shred, and après like you mean it with the Ikon Pass—your ticket to 41 of the planet’s most iconic destinations. So book a flight for bucket-list alpine adventure. Plan on first tracks and waist-deep pow. Discover the best local bevvies and most legendary off-mountain experiences. Don’t think, just go. This is the winter of endless possibilities—time to ride.

Question: What is Adventure Assurance?
Answer:
Adventure Assurance provides options that offer Ikon Pass holders peace of mind to ski and ride throughout winter 20/21. Should a 20/21 Ikon Pass holder not use their pass after June 4, 2020 for any reason, they may elect to receive a full credit of their purchase price for their unused 20/21 Ikon Pass to be used toward a 21/22 Ikon Pass. In addition, starting September 10, 2020, Ikon Pass holders select a plan that works for them before October 1, 2020 that will provide them a credit in the event their Ikon Pass destination selection is closed due to an eligible COVID-19 event between December 10, 2020 and April 11, 2021. Terms and conditions apply, see the Adventure Assurance program page for more information.

Question: What is my renewal discount if I was a 19/20 pass holder? Do I have to purchase the same pass again for 20/21 to get the discount?
Answer: You can change your pass product this year and still receive the renewal discount. The renewal discount value is determined by pass product purchased for the 20/21 season; for example, if you were an Ikon Pass holder in 19/20 but purchase a 20/21 Ikon Base Pass, you will receive a $100 renewal discount. View Shop Passes (LINK) to see all renewal discount pricing for 20/21 pass products. The discount will be applied in checkout once the pass holder has been assigned to the pass. For all other 2020-21 Ikon Pass questions including guests that already renewed their pass for 2020-21 please refer to www.ikonpass.com.

Question: Is there any additional discount on access to Jackson Hole Mountain Resort and Aspen Snowmass?
Answer: No. Access to Jackson Hole Mountain Resort and Aspen Snowmass is available with purchase of the Ikon Base Plus Pass or the Ikon Pass. Both passes are eligible for the renewal discount for 19/20 pass holders.

Please visit www.ikonpass.com for more detailed information on the new FAQs.


Question: What destinations are included on the Ikon Pass?


By Region
West: The Summit at Snoqualmie (WA), Squaw Valley Alpine Meadows (CA), Mammoth (CA), Big Bear (CA), June Mountain (CA), Crystal Mountain (WA)
Rockies: Arapahoe Basin Ski Area, Taos (NM), Deer Valley (UT), Brighton (UT) AltaSnowbird (UT), Jackson Hole (WY), Big Sky Resort (MT), Aspen Snowmass (CO), Steamboat (CO), Winter Park, Resort (CO), Copper Mountain (CO), Eldora (CO), Solitude (UT)
Midwest: Boyne Highlands (MI), Boyne Mountain (MI)
East: Killington (VT), Sugarbush (VT), Loon Mountain (NH), Sunday River (ME), Sugarloaf (ME), Stratton (VT), Snowshoe (WV)
Canada: SkiBig3, (AB), Revelstoke, (BC), Cypress (BC), Tremblant (QC), Blue Mountain (ON)
Australia: Thredbo (NSW)
Japan: Niseko United (Hokkaido)
Chile, South America: Valle Nevado
New Zealand, Oceania: Coronet Peak, The Remarkables, Mt Hutt

Question: Is Aspen Snowmass included on the Ikon Base Pass?
Answer:
The Ikon Base Pass requires an upgrade of $150 to get five days of access to Aspen Snowmass and five days of Jackson Hole, select blackout dates apply.

Question: Is Aspen Snowmass included on the Ikon Session Pass 4-Day?
Answer:
The Ikon Session Pass 4-Day does not include access to Aspen Snowmass. To access Aspen Snowmass, purchase either the Ikon Pass or Ikon Base Pass.

Question: How many days do I get at Aspen Snowmass: Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk?
Answer: The Ikon Pass allows 7 days COMBINED and the upgraded Ikon Base Pass allows 5 days COMBINED at Aspen Snowmass mountains: Aspen Mountain, Snowmass, Aspen Highlands, Buttermilk. The Passes do not offer 7 or 5 days at each mountain.

Question: What discounts come with the Ikon Pass?
Answer:
The Ikon Pass comes with 10 Friends & Family lift tickets offering 25% off the window rate at Ikon Pass destinations (excluding Zermatt). The upgraded Ikon Base Pass comes with 8 Friends & Family lift tickets offering 25% off the window rate at Ikon Pass destinations (excluding Zermatt), with blackout dates. These lift tickets are not applicable on Child or 4 & Under Passes.

Question: What will happen to Aspen Snowmass pass products for 2020 - 2021?
Answer:
There will be no change to existing Aspen Snowmass pass products including Premier, Flex, Double Flex, and the Mountain Collective Pass will be complementary to the Ikon Pass program. Classic Passes will be available for renewal this spring.

Question: Does Aspen Snowmass own the Ikon Pass resorts?
Answer: No, Aspen Skiing Company (who operates Aspen Snowmass) remains independent from Alterra Mountain Company. Alterra Mountain Company owns Squaw Alpine, Mammoth, June Mountain, Big Bear, Steamboat, Winter Park, Deer valley, Solitude, Stratton, Snowshoe, Blue Mountain, Tremblant, CMH Heli, and Crystal Mountain.

Aspen Snowmass is a partner resort on the Ikon Pass along with other partner resorts including Arapahoe Basin, Copper, Eldora, Sugarloaf, Sunday River, Big Sky, Loon, Taos, Brighton, AltaSnowbird, Killington, Sugarbush, Jaskson Hole, SkiBig3, Revelstoke, Cypress Mountain, Boyne Mountain, Boyne Highlands, and Thredbo.

Question: Does Alterra Mountain Company now own the partner destinations?
Answer:
No, all destination partners remain independent. POWDR operates Killington Resort, Copper Mountain Resort, and Eldora Mountain Resort and Snowbird; Aspen Skiing Company operates Aspen Snowmass; Boyne Resorts operates Big Sky Resort, Loon Mountain, Sunday River, and Sugarloaf; Alta Ski Area, Jackson Hole Mountain Resort, SkiBig3, Revelstoke Mountain Resort, and Sugarbush Resort are independent entities.

Question: Will the Mountain Collective be available for winter 2020 - 2021?
Answer:
Yes, the Mountain Collective will still be available for winter 2020 - 2021. Please click here for more information.

Question: Is CMH Heli-Skiing & Summer Adventures included in the Ikon Pass?
Answer:
Ikon Pass holders will have access to early winter booking benefits and summer discounts.

Question: Are there any blackout dates?
Answer:
On the Ikon Base Pass, blackout dates do apply. See www.ikonpass.com for more details.

Question: How much does the Ikon Pass cost and when will it go on sale?
Answer:
The 20/21 Ikon Pass will go on sale March 5, 2020. See www.ikonpass.com for more details.

Question: How can I speak to someone to answer my questions?
Answer:
Email info@ikonpass.com

For more information, visit www.ikonpass.com.

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