Aspen Snowmass Shop
Welcome to the official online store of Aspen Snowmass merchandise, logo wear, and branded gear.
Make lifelong memories while you’re here and then make Aspen Snowmass a part of your every day with our new Aspen Snowmass Shop, the official online retailer of Aspen Snowmass merchandise, logo wear, and branded gear. Own a piece of Aspen Snowmass while supplies last.
Aspen Snowmass Shop FAQs
Who do I contact about my online retail order?
What is the return policy?
Aspen Snowmass Shop will gladly exchange, credit or refund the purchase if returned within 30 days of the original shipping date.
- The item/s must be new, in its original condition, with the original tags attached.
- No returns if the merchandise has been used or worn.
- No refunds on sale merchandise.
- Shipping costs aren't refunded.
You can return merchandise purchased from the Aspen Snowmass Shop by mail only. Remember, shipping costs aren't refunded. You are responsible for the additional shipping costs for returns or exchanges.
Once an item is received, we will refund the credit card that was used at the time of purchase.
To begin return process please contact Customer Support at fourmountainsports@aspensnowmass.com.
When will my retail order ship and how do I find my tracking number for my order?
Please allow 3-4 days for processing plus shipping time. You will receive an email once your order has been shipped containing the UPS tracking number.
Shipping Information
We only ship retail items within the contiguous United States (lower 48 states, excluding Alaska and Hawaii) at this time. We also don’t ship to PO/APO/FPO/DPO boxes.
Please allow 3-4 days for processing plus shipping time.
Items are shipped using UPS Standard Delivery and will arrive within 3-10 business days, once shipped. At this time, we do not offer additional shipping method options.
Due to the remote nature of our location at Aspen Snowmass and the severe weather we often receive, we cannot guarantee delivery times. We strive to process and ship orders in a timely manner.
You will receive an email once your order has been shipped with the UPS tracking number. Please allow 3-4 days to be notified before reaching out to us.
Once your order has begun processing, changes or cancellations may not be possible.
Please contact fourmountainsports@aspensnowmass.com with any questions about your retail order.
Will non-retail items ship with my order? For example, will my lift ticket or season pass be delivered with my hat?
How do I receive my Aspen Card?
Can I order over the phone?
Do you have any retail locations?
My item arrived damaged, what should I do?
Can I return or exchange a product I ordered online at one of your physical retail locations?
No, you cannot return an online order at one of our physical locations, however, you can return merchandise purchased online by mail. To begin return process please contact Customer Support at fourmountainsports@aspensnowmass.com and visit the Return Policy below for more information.
Return Policy
Aspen Snowmass Shop will gladly exchange, credit or refund the purchase if returned within 30 days of the original shipping date.
- The item/s must be new, in its original condition, with the original tags attached.
- No returns if the merchandise has been used or worn.
- No refunds on sale merchandise.
- Shipping costs aren't refunded.
You can return merchandise purchased from the Aspen Snowmass Shop by mail only. Remember, shipping costs aren't refunded. You are responsible for the additional shipping costs for returns or exchanges.
Once an item is received, we will refund the credit card that was used at the time of purchase.
To begin return process please contact Customer Support at fourmountainsports@aspensnowmass.com.
Can I request for my item to have expedited shipping?
No, sorry at this time we offer one shipping method. Please see the Shipping Information below for more information.
Shipping Information
We only ship retail items within the contiguous United States (lower 48 states, excluding Alaska and Hawaii) at this time. We also don’t ship to PO/APO/FPO/DPO boxes.
Please allow 3-4 days for processing plus shipping time.
Items are shipped using UPS Standard Delivery and will arrive within 3-10 business days, once shipped. At this time, we do not offer additional shipping method options.
Due to the remote nature of our location at Aspen Snowmass and the severe weather we often receive, we cannot guarantee delivery times. We strive to process and ship orders in a timely manner.
You will receive an email once your order has been shipped with the UPS tracking number. Please allow 3-4 days to be notified before reaching out to us.
Once your order has begun processing, changes or cancellations may not be possible.
Please contact fourmountainsports@aspensnowmass.com with any questions about your retail order.