Q: Are there any changes from last year’s Premier Pass benefits?
A: We’ve added two additional Friends and Family discount lift ticket vouchers for spring pass purchasers. We are also reinstating the parking pass and F&B discounts after suspending them last year due to restricted operations.
Q: Can I put down a deposit and pay in full later?
A: No, the full price of the pass is due at the time of purchase. All passes are 100% refundable until August 13, 2021.
Q: If I purchase a pass and decide for whatever reason to change my mind, what happens?
A: We have made all our 2021-2022 winter season pass products 100% refundable through August 13, 2021. No conditions. If your circumstances change, even if you just change your mind, we will refund your investment 100%.
Q: Why can’t I buy my Chamber pass during the spring sale?
A: We are not selling any discount passes until mid-August and the Chamber pass program is a discount program. Since this is run through the Chambers, and businesses need to renew memberships annually, we don’t know who will still be eligible until late summer.
Q: What will chamber passes cost when they go on sale in August?
A: We have not yet finalized pricing beyond our spring sale. Typically, prices increase around 5% from year to year.
Q: What will the pass lineup be when you go on sale in August? Will the Valley Pass options still be available?
A: We do not yet have a finalized suite of pass products for next winter. We are working now to design a pass program that meets the needs of passholders with different priorities and use patterns. Details will be announced this summer.
Q: Why did you eliminate the Classic Pass?
A: We are developing new products to replace the Classic Pass. A lot has changed and the industry has evolved, with the introduction of new passes such as Ikon and Mountain Collective, which work well for destination guests. While we are planning to move away from the Classic Pass as currently configured, we will replace it with something that we believe will work well for our local and regional Classic Passholders as well.
Q: When can I get the complimentary Ikon Base Pass included with my Premier Pass?
A: We will begin to issue voucher codes for complimentary Ikon Base Passes in the fall.
Q: Can my Ikon Base Pass be used at Aspen Snowmass?
A: Ikon Base Passes do not provide access at Aspen Snowmass or Jackson Hole. Complimentary Ikon Base Passes are for the Premier passholder only and are non-transferable.