Subject to all terms and conditions of the pass agreement, season passes offer access to our four mountains when they are open and operating for the public. We are skiers at heart who want to ski every day we are able. However, Aspen Skiing Company makes no guarantees about season length, opening and closing dates, or that the mountains will all be open every day

Circumstances, including snow, wind, avalanche, weather conditions, health concerns, public safety or other unforeseeable circumstances beyond our control, may require us to limit access to our mountains for a period of time. When access is limited for any reason, you may not be able to utilize your pass.

2020-2021 Season passes are nonrefundable after November 20, 2020. Travel Guard’s Multi-Event insurance plan can help cover your investment if you need to cancel your season pass for covered reasons prior to the beginning of the ski season or if other covered unforeseen circumstances arise during the ski season. Season passes are nontransferable. Fraudulent use is illegal and violators will be charged a fee and face possible revocation of ski/riding privileges.
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CHAMBER PASS DETAILS
Chamber passes may only be purchased by businesses located and operated in the Roaring Fork Valley that are a current member of the Chamber of Commerce in the community in which the business is operating. The business needs to provide local mailing and physical addresses.

TRAVEL GUARD MULTI-EVENT INSURANCE
2020-2021 season passes are fully refundable through November 20, 2020. After that date, Travel Guard’s Multi-Event insurance plan can help cover your investment if you need to cancel your season pass for covered reasons prior to the beginning of the ski season or if other covered unforeseen circumstances arise during the ski season. A closure due to COVID-19 is not a covered reason. Visit travelguard.com/multievent or call Travel Guard at 866-385-4839 for more information.

IKON BASE PASS REDEMPTION DETAILS
If you purchased an Adult or Senior Premier Pass, or redeem a voucher for a Chamber Premier Pass during the Spring Season Pass Sale, you will receive an email from orders@aspensnowmass.com with a unique promo code for your complimentary Ikon Base Pass. We will begin issuing promo codes in early October. This promo code is valid for the passholder only, and must be redeemed by December 10, 2020. Complimentary Ikon Base passes are not valid at Aspen Snowmass or Jackson Hole.

2019-2020 PASSHOLDER CREDIT DETAILS
In recognition of the abbreviated 2019-20 season caused by the Coronavirus outbreak, Aspen Snowmass issued all 2019-20 passholders credit to apply towards 2020-2021 purchases.You may log in to your account to view your credit amount.Credits are valid on all Aspen Snowmass pass, lift ticket, activity, rental and lesson purchases through April 30, 2021. Credits are not valid for on-mountain dining or hotel stays at Limelight or The Little Nell properties. Credits do not have to be used in one transaction. Credits may be used for online, over-the-phone and in-person purchases. Credits cannot be redeemed for cash. Credits for Chamber passes were issued to the business that purchased the pass, not the individual passholder.


HOW TO GET YOUR PASS

• Reload: reload an existing Aspen Card from previous seasons to save resources and $5!
• Mail - USPS: If you don’t have an existing Aspen Card to reload, you may have a new one shipped to you with at least 7 days advanced purchase. Simply upload a photo and choose “Mail = USPS” as your delivery method at checkout.
• In-Resort Pick Up:
  • Pickup Box: If you don’t have an existing Aspen Card to reload, you may pick a new one up from one of our new contactless Pickup Boxes at the base of each of our mountains. Simply upload a photo and choose "In-Resort Pick Up" as your delivery method at checkout. A QR code will be provided to you in an email and within the Aspen Snowmass App that you may scan at a pickup box to print your cards.
  • Ticket Office or Four Mountain Sports: If you would prefer, we’re always here and happy to assist you at one of our ticket office locations or Four Mountain Sports locations with social distancing measures in place this winter. Simply choose "In-Resort Pick Up" as your delivery method at checkout.

OTHER DETAILS
Passholder must be of indicated age as of February 15, 2021, in order to qualify for corresponding pass. rich-text

Business Qualifications: To purchase Chamber passes a business must be located and operated in the Roaring Fork Valley and must be a current member of the Chamber of Commerce in the community in which the business is operating. The business needs to provide local mailing and physical addresses.

Owner/Manager/Employee Qualifications: Only owners, managers, and employees living in the Roaring Fork Valley (as their primary residence) AND working a minimum of twenty (20) hours per week during the winter season are eligible for the discounted season passes. Non-working owners, friends, contract laborers and consultants are NOT eligible. Real estate agents and brokers affiliated with a registered brokerage firm are eligible.

Spouse Qualifications: Only spouses of owners, managers and employees living in the Roaring Fork Valley (as their primary residence) are eligible. The owner, manager and employee must meet the qualifications above in order for the spouse to qualify. To verify eligibility spouses must be able to provide legal documentation such as a Marriage Certificate, Common Law Affidavit or Civil Union Certificate if audited.

Where to Purchase: Chamber pass vouchers must be purchased in person at an Aspen Snowmass ticket office, and the appropriate Chamber of Commerce voucher must be presented at the time of purchase to verify eligibility.

Payment Requirements: Payment to Aspen Skiing Company for all Chamber pass vouchers must be made by company check or company credit card. There is a $10,000 per business limit for credit card purchases per season. Personal credit cards will only be accepted from the business owner whose name appears on the Chamber of Commerce voucher. Personal checks and cash will not be accepted.

Pass Upgrades: Chamber passes may be upgraded by the employee/spouse at the time of voucher redemption. The cost of the upgraded pass is determined by the pricing season in which the initial voucher was purchased. Upgraded passes remain the property of the business, regardless of who pays for the cost of the upgrade.

Pass Transfers: Chamber passes may be permanently transferred from one employee/spouse of the business to another for a fee of $50. Once transferred, a pass may NOT be transferred back to the same employee/spouse. If a business needs to revoke a pass from an employee/spouse, the business must first inform the employee/spouse that their pass is no longer valid and then contact Aspen Skiing Company (970-925-1220) so access for that pass can be blocked. The business must deliver the season pass to a ticket office or provide the season pass number over the phone or a $20 fee will be assessed. Passes that are not blocked expose the business to a noncompliant audit.

Voucher Refunds: Unused 2020-2021 Chamber pass vouchers may be returned to Aspen Skiing Company for full refunds through February 15, 2021. Refunds will NOT be provided after February 15, 2021. Once a voucher has been turned into a pass it becomes nonrefundable even if the pass is never used. Chamber pass vouchers should be treated like cash and should be kept in a safe place until redeemed.

How Employees Redeem Discount Pass Vouchers: Owners, managers, employees and spouses of the business may redeem their Chamber voucher at any ticket office or by phone if they had a season pass in a previous season and wish to use their existing Aspen (radio-frequency) Card. They must provide the voucher number over the phone. Once the voucher is redeemed over the phone, that voucher number is inactivated and the voucher should be thrown away to eliminate confusion.

Season Pass Insurance: Travel Guard’s Ski Pass Insurance plan can provide coverage for events that happen beyond your control. It can help cover your ski pass investment if you need to cancel your season pass for covered reasons prior to the beginning of the ski season or if other covered unforeseen circumstances arise during the ski season. The insurance may be purchased by either the business or the individual but must be purchased under the passholder’s name. Since Chamber passes are the property of the business all reimbursements from covered claims will go to the business.

Chamber Pass Audit: A random audit of businesses will be performed each year to ensure compliance with the Chamber pass program. Businesses that do not submit information at the request of the Chamber or are found to be in noncompliance will incur a fine. Please call your local chamber for any questions about the audit. rich-text

Uphilling has become synonymous with Aspen Snowmass. We will continue to honor this important part of our Valley’s athletic culture while maintaining safety and flexibility for all.

Buttermilk, Snowmass and Aspen Highlands will still provide uphilling access during operating hours. Aspen Mountain will remain status quo with no uphill access allowed during operating hours due to skier safety.

New this year, uphillers will need to remain on designated, signed routes during operating hours. Other changes will include no uphilling during Holiday blackout periods and closures on the designated routes may be possible due to capacity challenges. If we all adhere to and follow limitations during Holiday blackout periods and peak times, this will help ensure that we can all keep uphilling and skiing through the entire ski season.

During operating hours, the designated uphilling routes will be treated much like a ski trail with an open or closed sign signaling if access is available at that time. We ask that all uphillers check the Aspen Snowmass App before heading out to see if their selected route is open. Climb on!
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